Effective Date: [01.04.2023]
Last Updated: [21.12.2025]
Data Controller: Swagger Productions Ltd trading as Halcyon Industrial
Contact Email: HQ@Halcyon-Industrial.com


1. OVERVIEW
This Privacy & Cookie Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website: https://www.halcyon-industrial.com. It also explains your rights under the UK GDPR, EU GDPR, and applicable data protection laws, including how we use cookies.


2. WHAT WE COLLECT
We may collect and process the following types of personal data:
Contact details (e.g. name, email, phone number) when you fill in forms, subscribe to services, or correspond with us.
Account or registration info (if applicable).
Transaction data, including purchases, services requested, or billing information.
Technical data, including IP address, browser type, operating system, device identifiers, and pages viewed.
Usage data, like time on site, click paths, and interaction with page features.
Survey or feedback responses, if you choose to provide them.
Any other data you voluntarily submit.


3. LEGAL BASIS FOR PROCESSING
Under GDPR, we rely on one or more of the following lawful bases to process your data:
Consent (e.g. for marketing emails or non-essential cookies)
Contract (e.g. to fulfil a service you’ve requested)
Legal obligation (e.g. retaining financial records)
Legitimate interests (e.g. improving site performance or securing our systems)
You have the right to withdraw your consent at any time.


4. HOW WE USE YOUR DATA
We may use your personal data to:
Provide, personalise, and improve our services and website
Respond to enquiries or provide customer support
Process transactions and administer projects
Send marketing communications (where legally permitted)
Conduct surveys or research (optional participation)
Monitor site performance and security
We do not sell your data to third parties.


5. MARKETING AND COMMUNICATION
If you are a current client, we may contact you about similar services under the basis of legitimate interest.
If you are a new client, we will only contact you by email or SMS if you have actively opted in.
You can unsubscribe or opt-out at any time by contacting us or using the unsubscribe link in any marketing message.


6. INTERNATIONAL TRANSFERS
Some of our services or suppliers may be based outside the UK or EEA. When your data is transferred internationally, we ensure:
Adequate safeguards (e.g., Standard Contractual Clauses) are in place
Your data is treated securely and in accordance with this policy


7. DATA SECURITY
We take data protection seriously. Your data is stored on secure servers and protected by encryption and access control protocols. However, transmission over the internet is not 100% secure. Any data you send is at your own risk.
If you receive a password to access certain parts of our website, you’re responsible for keeping it confidential.


8. YOUR RIGHTS
Under GDPR, you have the right to:
Access your personal data
Rectify inaccurate or incomplete data
Erase your data (“right to be forgotten”)
Restrict or object to processing
Data portability
Withdraw consent at any time (where consent is the basis for processing)
Lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise any of these rights, contact us at HQ@Halcyon-Industrial.com.


9. DATA RETENTION
We retain personal data only for as long as necessary to fulfil the purposes we collected it for, including legal or tax obligations. If you request deletion of your data, we will comply unless we’re legally required to retain it.


10. COOKIES
Cookies are small files stored on your device to help our website function, understand user behaviour, and improve your experience.
TYPES OF COOKIES WE USE:
Essential cookies – Necessary for site functionality (e.g. login, navigation)
Analytics cookies – Help us understand traffic and user interaction (e.g. Google Analytics)
Marketing cookies – Track user behaviour across sites for advertising (e.g. social media integration)

YOUR CONSENT:
When you visit our site, we will request your consent to use non-essential cookies. You can accept, reject, or customise cookie settings via our banner.
You can also manage or delete cookies via your browser settings at any time.


11. THIRD-PARTY LINKS
Our website may contain links to third-party sites (e.g. affiliates or partners). These sites operate under their own privacy policies. We are not responsible for their content or data practices—please check their policies before sharing your data.


12. ACCESS TO YOUR DATA
You can request access to the personal data we hold about you by emailing HQ@Halcyon-Industrial.com. We will respond within 30 days. We do not charge for access requests unless they are manifestly unfounded or excessive.


13. CHANGES TO THIS POLICY
We may update this Privacy & Cookie Policy from time to time. When we do, the latest version will be posted on this page with an updated “Last Updated” date. If the changes are significant, we’ll notify you via email (if we have your address).


CONTACT US
If you have any questions, concerns, or requests about your personal data or this policy,
contact: Jo Aitchison
Email: HQ@Halcyon-Industrial.com